All solutions
WhatsApp Business

Reply instantly on the channel your customers already use.

Most of your customers are already messaging you on WhatsApp. We turn that inbox into a 24/7 AI-powered sales and support channel — so no message goes unanswered and no lead goes cold.

Free initial consultation · simple bots from 25 000 FCFA
Live Demo – E-commerce Chatbot
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Interact LabsBUSINESS
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Why WhatsApp

The inbox your customers actually read.

WhatsApp messages get opened. Emails get ignored. Forms get abandoned. If a potential customer reaches out on WhatsApp and no one replies within minutes, they're already talking to a competitor.

We build the AI layer that catches every one of those conversations, qualifies the lead, answers the question, and only involves your team when a human really needs to step in.

What it does

A complete WhatsApp AI stack.

Official WhatsApp Business API

Verified business profile, green tick eligibility, full Meta-policy compliance.

AI-powered conversations

Natural-language replies in your brand voice — not rigid keyword menus.

Multilingual out of the box

Talk to customers in English, French, Arabic, Swahili, Pidgin and more.

Lead capture & qualification

Collect name, intent and need — push qualified leads straight to your CRM.

Order tracking & catalogue

Send products, prices and order updates inside the chat.

Appointment booking

Customers pick a slot in chat — auto-synced to your calendar.

Broadcasts & templates

Approved template messages for promotions, reminders and re-engagement.

Smart human handoff

Escalates to your team with the full conversation context when it matters.

How we integrate

Live in days, not months.

/01

Business verification

We guide you through Meta Business verification and connect your number to the official WhatsApp Business API.

/02

Train the AI

We ingest your FAQs, catalogue, pricing, policies and tone of voice so the bot speaks like you.

/03

Connect your tools

CRM, helpdesk, calendar, payments, order and inventory systems — wired in through clean integrations.

/04

Launch, monitor, tune

Go live, then we monitor every conversation and tune weekly based on real outcomes.

Use cases

What your AI assistant can handle on WhatsApp.

  • Answer FAQs (pricing, delivery, returns, opening hours)
  • Qualify leads and push them to your CRM
  • Book appointments and demos directly in chat
  • Track orders and send proactive shipping updates
  • Send invoices, payment links and receipts
  • Recover abandoned carts and quotes
  • Run promotional broadcasts and reminders
  • Triage support tickets before they reach your team
Reliability & care

We don't ship and disappear.

Monitoring

Every conversation, response time and escalation tracked in a live dashboard.

Weekly tuning

We review real conversations and improve the bot's accuracy and tone every week.

Maintenance included

Updates to your content, integrations and the WhatsApp API are part of the plan.

Custom request

Can't find what you're looking for?

Interact Labs builds custom software, AI agents and automations beyond the services listed here. Tell us what you need — we'll come back with a plan.

Quick brief

Share a few lines about your idea or pain point. We reply within one working day with a tailored next step.

Send a custom requestinteractlabs.cm@gmail.com

Ready to answer every WhatsApp message?

Book a 20-minute demo and we'll show you a WhatsApp AI assistant trained on your own content.

Start your WhatsApp project